Efficient and Free – Virtual Assistant Agency

FAQ’s

General Questions

What is Virtual Business Support?

Virtual business support provides remote business management, administrative, and other types of services a client may require in the support of their business.

We best serve therapists in the mental health industry. However, we are open to supporting other businesses in the Health and Wellness industry as well. 

We do require a signed agreement for all VA services, but it will be on a month-to-month basis. You are free to cancel anytime with a 30-day notice.

Yes, services can be added to the contract, but the pricing will change accordingly.

Do you offer live Phone Support?

No, we do not offer live phone support services. However, we check voicemails and return calls within 24 hours Monday thru Friday. 

Yes. We offer daily email support and management. All client inquires will be responded to on the same day or within 24 hours Monday thru Friday.

We’re familiar with Simple Practice, Therapy Notes, Therapy Appointment, Practice Fusion, and My client Plus. However, we learn quickly, so we will be able to adapt to whatever system you use.

We utilize tools that will help us to stay organized and efficient at all times. For example, instead of sending countless emails, we use Slack for quick and direct communication. To organize and manage our tasks, we use Clickup. Based on what your needs are, we will always focus on using the best tools to help you stay efficient! 

No, we do not provide VA support on the weekends. Our office hours are Monday – Friday 9:00 AM – 5:00 PM CST. 

Proverbs 3:5-6

“Trust in the Lord with all your heart and lean not on your own understanding; in all your ways acknowledge him and he will direct your paths.”